To use ING Online Banking, all you need is to be an ING customer. If you have a Credit Card or a Cash Card, and if your account is active and your current mobile phone number is available in our system, you can get your user code and PIN with
Instant PIN.
If you don't have an ING card, you can get your user code and PIN from
your nearest branch by calling 0850 222 0 600 Telephone Banking and keying in 2-2.